LiveChat is a premium 360° customer service platform that automates your work and drive your sales.
ChatBot is an intelligent virtual assistant for your websites, facebook pages, and messaging apps.
LiveChat is trusted by 28,000+ companies worldwide
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Trusted by 28,000+ companies worldwide
Why live chat (LiveChat) is perfect business solution?
LiveChat is the industry leader in communication between your company business team and your customers. As you could expect from premium live chat (LiveChat) and ChatBot these tools can:
- LiveChat can have multiple operators. Just buy seat for one agent and add more only when you need it.
- Powerful plans for Fortune500 companies and solutions tailored to startups. live chat (LiveChat) offers plans for every budget. live chat (LiveChat) even offer tailor made solutions for your needs. Just ask.
- Amazing support. You can count on live chat (LiveChat) support
Live chat (LiveChat) offer many benefits for your company:
- Cost reduction – One live chat agent can chat with several clients at once and still keep the same high customer satisfaction rates. This extra performance reduces overall customer service expenses.
- Make your customer happier – customers who are chatting are much more satisfied with their brand’s customer service than those who are emailing or calling. Achieve customer satisfaction at the highest level.
- Increased Sales – Live Chat will speed up your customer service and have a positive impact on your sales. With live chat, you can give your potential customers exactly when they need it. This means much more shopping and a higher average order value.
- Increase your company’s credibility – adding live chat to your website adds credibility. Visitors to your site will immediately see that there are real people on the other side ready to help at any time.
- Connect live chat (LiveChat) with your favorite tools – easily add your favorite tools to LiveChat, choose one of many integration like: WordPress, Woocommerce, Slack, Facebook Messenger and many others. Create an optimal, customer-oriented experience. You can even build your own live chat (LiveChat) extensions from scratch.
- Manage your team easily – keep track of customer service and sales performance.Extended reporting and surveillance features in live chat (LiveChat) give you all the data you need to increase the efficiency of your teams.
- Solve customer problems in the blink of an eye – instant, real-time answers. live chat (LiveChat) is the fastest way to help your customers.Your clients will feel the same and be more involved.
- Build stronger customer relationships – live chat is a non-intrusive, personal form of contact. You will be able to better communicate with your clients and build their trust. And that trust will drive your business.
- Be proactive on your website – engage visitors to your website. As and when you want. Can you see that the customer has problems with making payments? Quickly help your customer!
- Take care of your data security – data security is taken very seriously in LiveChat..:
- HIPAA readiness and privacy certification
- data encryption
- access restriction and 2-step verification to GDPR compliance